Practice wide
Riverside Medical Practice — ninety days of logged days from 8 clinicians. These are the exact charts a practice lead sees, built from combined totals only. Groups of fewer than three people are combined before anything is shown, so no row here describes a single identifiable person.
Where GP time actually goes
8 clinicians · 256 days logged
- Direct Consultations1440h 15m · 45%
- Triage & Online468h 30m · 15%
- Indirect Clinical Care542h 10m · 17%
- Running the Practice144h 15m · 5%
- Supervision & Training192h · 6%
- Quality Improvement & Cluster Work93h 30m · 3%
- Professional Responsibilities293h 5m · 9%
- • 4.5 hours are direct patient contact
- • 1.5 hours are triage and online work
- • 1.7 hours are indirect clinical work
- • 2.3 hours are other essential activities
Practice workload fingerprint
Every clinician's time split, anonymised and labelled by role only — showing capacity distribution, not individual performance.
1 colleague with no days logged yet is not shown.
- D1a Direct care
- D1b Triage & online
- D2 Indirect care
- D3 Practice
- D4 Supervision
- D5 QI & cluster
- D6 Professional
Capacity by role
How the workload divides between doctors, ANPs, pharmacists and nurses — the starting point for planning who covers which sessions. Roles with fewer than three people are combined.
- Other clinical roles · 5 people2085h · 66%
12.3h per logged day · 484.8h beyond contracted sessions
- Partner · 3 people1089h · 34%
12.7h per logged day · 262.7h beyond contracted sessions
- Roles with fewer than 3 people are combined into “other clinical roles”, so no row here describes one identifiable person.
System change impact timeline
Weekly hours worked beyond contracted sessions, with practice changes marked.
Duty doctor split into two half-days
Practice overtime averaged 54.6 hrs/week across the 8 weeks before, and 65.5 hrs/week across the 4 weeks after.
That is 20% higher after the change.
Association, not cause. The two windows are different lengths (8 against 4 weeks), nothing is adjusted for season or staffing, and other things changed in the same period.
Practice TOIL & unpaid overtime
Where in the week the practice runs hottest, and what that adds up to.
Capacity allocation
Share of total practice capacity by domain.
- D1a Direct care45%1440h 15m
- D1b Triage & online15%468h 30m
- D2 Indirect care17%542h 10m
- D3 Practice5%144h 15m
- D4 Supervision6%192h
- D5 QI & cluster3%93h 30m
- D6 Professional9%293h 5m
The invisible practice
Patient-facing against everything else.
Patient contact profile
How the practice's consulting reaches patients.
- Face-to-face44% · 2916
- Telephone20% · 1303
- Video2% · 110
- Online / written12% · 781
- Home visit2% · 103
- Care home1% · 83
- Triage: first look17% · 1152
- Triage: reopened3% · 221
6669 contacts in total.
Duty day analysis
Duty days against every other logged day.
- Interruptions, duty
- 11.7
- Interruptions, other
- 5.8
- Mental demand, duty
- 4.1/5
- Mental demand, other
- 3.0/5
63 duty days
193 other days
Recorded practice changes
What the timeline markers above refer to.
- Care navigation at reception2026-06-12
- Duty doctor split into two half-days2026-07-18